Billing Information

Click here to read our brochure on how to read your electric bill ( 363 KB).

The ANEC Billing Department is responsible for providing accurate and timely bills to our customers. We provide information and answers to questions concerning customers bills, payments, meter readings, and capital credits.

Contact our Billing Department to request connection or disconnection of your electric service or to report problems with your electric meter, security light, or surge protector.

Customer Service Representatives are available Monday through Friday, 7:30 a.m. to 4:30 p.m.

Information regarding your bill is available online by choosing Bill Payment, a free service available to all ANEC members.

We are here to serve you. If you have a question or concern, please contact us.

Billing Department
(757) 787-9750 or toll-free (800) 431-2632