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Billing Department

The A&N Electric Cooperative Billing Department is responsible for providing accurate and timely bills to our customers. We provide information and answers to questions concerning member bills, payments, meter readings, and capital credits.

Contact our Billing Department to request a connection or disconnection of your electric service or to report problems with your electric meter, outdoor light, SurgeAssist or GenerLink. 

Member Service Representatives are available Monday through Friday, 7:30 a.m. to 4:30 p.m. 

Information regarding your bill is available online by logging into SmartHub, a free service available to all A&N Electric Cooperative members. 

We are here to serve you. If you have a question or concern, please contact us at (757) 787-9750 or toll-free at (800) 431-2632.

Fax: 757-789-5481 
 

Have a question and don't have time to call? Email us.

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    ©2023 A&N Electric Cooperative. Enhancing life on the Shore

    • About Us
      • A&N Electric Cooperative
      • Board of Directors
      • Bylaws
      • Contact Us
      • Privacy Protection for Members
      • Statement of Nondiscrimination
      • Terms and Conditions
    • Member Services
      • About SmartHub
      • Billing Department
        • Account FAQ
        • Billing Options
        • Fees
        • How to Read Your Bill
        • New Members
        • Payment Options
        • Rates
        • Your Bill
      • Capital Credits
      • Co-op Connections
      • Connections and Disconnections
      • Forms
      • Frequently Asked Questions
      • Operations and Engineering
        • New Construction
        • Operations and Engineering FAQ
        • Tree Trimming
      • Payment Assistance
      • Products and Services
      • Unclaimed Capital Credits
    • Outage Tools
      • Hurricane Guide
      • Report An Outage
      • Storm Center
      • Local Weather
    • Manage Energy Use
      • Beat the Peak
      • Electric Vehicles
      • Energy Advisor
      • Energy Resource Center
      • Energy Use Calculators
        • Appliance Calculator
        • Holiday Light Calculator
        • Phantom Load Calculator
        • Space Heater Calculator
      • Home Energy Savings
    • Community
      • Community Grants and Donations
      • Cooperative Living Magazine
      • Lighting the Way
      • Members Helping Members
      • Safety
        • Generator Safety
        • Miss Utility (811)
        • Safety Quiz
      • Scholarship (VMDAEC)
      • USDA and project:Homes
      • VICE Conference
      • Youth Tour
    • Renewable Energy
      • Community Solar
      • Net Metering
      • Renewable Energy Credits
    • Co-op Careers
    • 2023 Annual Meeting