Call us at (757) 787-9750 or fill out the SurgeAssist Claim Form Request within 7 days of the damage and we'll email, fax, or mail you a claim form. We must receive the claim form within 30 days of your receipt of the form. Have a licensed repair technician or facility of your choice assess the damage and provide you with a repair estimate/invoice. If it is not repairable, simply obtain a replacement estimate from a local retailer. Attach any estimates, receipts, or invoices to a completed claim form and mail it to the address listed on the form. You should receive your payment in approximately 30 days from the date we receive your documentation in our office.
