To ensure that you receive your paper bill, always update your account when your address changes. It's also important to notify us of address changes after you close your account because any final bill, capital credit allocation notices and/or refunds will be mailed to the last known address on file.
Update your primary phone number so we can contact you if we have account questions, need to notify you of a planned outage, or are conducting a member satisfaction survey. In addition, an automated courtesy call is typically sent to alert you of a past due balance.