Note: Appliances marked as “do not own" will not appear in the breakdown.
Heating/Cooling: The algorithm may have missed your usage if usage is quite small and/or is only running for a very short duration, particularly if it is towards the beginning or the end of a heating/cooling season.
Pool Pump: The algorithm may have missed your usage because a pool is not a common feature in a home across the Utility service area. Please update your appliance profile to indicate that you run a pool pump.
Water Heater: The algorithm may have missed your usage because electric water heaters are not as common as gas water heaters across the Utility service area. Please update your appliance profile to indicate that you run an electric water heater.
Other appliance categories: Some appliance categories might not show up if they're not commonly seen across the Utility service area. Please update your appliance profile to indicate that you own the appliance(s) in question.
In these cases, the algorithm typically categorizes undetected appliances under the Others category.