These email alerts only include energy charges and not the total bill amount. Also, the projected amount differs slightly from the actual amount due to various fees, etc.
Bidgely Emails & Preferences
Yes, these email alerts are managed separately and don't impact how or when you receive your bills.
You're receiving email alerts and notifications on a regular basis with personalized information to help you better understand your electricity usage and costs.
There are multiple types of emails:
- A Monthly Summary email captures how much electricity you used during your last billing period, provides insight into electricity usage by appliance, and includes tips on how to save.
- A Bill Projection alert the customer to their estimated bill for their billing cycle.
- The Similar Home Comparison alert informs users about their energy efficiency level in the most recently completed bill cycle. The home’s energy usage is compared against efficient and average similar homes in the same area. The customer is also provided with energy-saving tips to improve the home’s energy efficiency.
- A High Usage Alert which indicates you have increased usage compared to your average usage for either a weekend or weekday in the last 3-5 days.