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Member Responsibility

When you move, you must call us to disconnect. Each member is responsible for any charges when the meter is in his or her name. It’s also important to report a forwarding address.

How to Handle Outages

If your service is interrupted:

  • Check your fuses or breakers to make sure the problem is not your own.
  • Find out if your neighbors have service. This gives the cooperative some idea of the extend of the outage.
  • Call us to report the trouble. Dial (757) 787-9750 or text us at (855) 940-4016. If calling, be prepared to provide your name as it appears on your electric service bill, as well as your home telephone number.
  • We use a computerized outage system that enables us to predict the cause based on the members who have called. This system accesses your account by telephone number, so it's important that we have your correct number on file to ensure the fastest possible restoration of service. The cooperative uses an automated metering system that alerts the utility when power is lost at individual homes, allowing crews to quickly identify affected areas even if customers cannot call in. However, if you are able to report your outage, the cooperative encourages you to do so.
  • If you have any information about the cause of the outage (tree or limb on the line, broken pole, etc.) please tell the dispatcher. This will also speed the restoration of your service.
Our Location

A&N Electric Cooperative is located at 21275 Cooperative Way Tasley just off of U.S. Route 13, north of the Chesapeake Square plaza. Our hours are Monday through Friday from 7:30 a.m. to 4:30 p.m. Our office number (757) 787-9750.

We close for the following holidays:

  • New Year's Day
  • Memorial Day
  • Labor Day
  • Independence Day
  • Thanksgiving
  • Christmas Day
Stay Informed

Because you have a voice in the cooperative, it’s important that you stay informed. Cooperative Living Magazine is mailed to you 10 times annually. This publication, distributed by the Virginia, Maryland & Delaware Association of Electric Cooperatives, includes state-level cooperative news, articles on unusual uses of electricity, and information about state and national legislation that could affect rural electric members. At the center of each issue you will find A&N Electric Cooperative news, which includes local stories and photographs.

For more updates, visit our Co-op News webpage where we share the latest announcements, project updates and important service information. You can also stay connected by following A&N Electric Cooperative on Facebook and Instagram where we post updates, photos and reminders about programs, events and community initiatives.