Operations & Engineering FAQs

When there is an outage, why does the serviceman leave the location of the outage when the power is still out?

This is because the serviceman is tracing out the issue, which may be miles down the road. Crews may need to be dispatched to restore the affected outage and it may take a little longer to resolve. If there is any concern that your outage was missed, call our office at (757) 787-9750 or re-report your outage through SmartHub as soon as possible to ensure that we still have you on the list.

Do I need an electrical inspection?

We require an inspection on all electrical work.

Members and/or electricians can sign a 15-day waiver that gives them 15 days to have the electrical work inspected by the proper inspection agency.

To schedule a temporary disconnect for your electrician to work safely, please contact us at (757) 787-9750.

Where can I get a meter box?

A&N Electric Cooperative supplies 200 amp meter boxes free of charge at the following locations: OBS in Eastville, OBS in Onancock, and Wallops Island Supply in Wallops Island. If a 320 amp meter box is required, call the cooperative at (757) 787-9750 for more information.