Our Outage Response
Thunderstorms, hurricanes, snowstorms, and even technical problems can all lead to power failures. We try and avoid power outages, but some outages can’t be avoided.
During an outage, A&N Electric Cooperative crews work to restore power to the largest number of people first. After transmission and distribution lines are fixed, the cooperative’s crews then fix problems in smaller neighborhoods or problems with individual homes.
To report an outage:
- Use SmartHub
- Text OUT to (855) 940-4016
- Call (757) 787-9750
A live local outage map can be viewed below, which is easily accessed on a smart phone or tablet.
Major outage updates are also posted to A&N Electric Cooperative’s Facebook page.
SmartHub Text Options
Messaging Simplified
You can now report outages, make payments, and receive text updates from 1 number: (855) 940-4016
Smart Management. Smart Life. SmartHub.
SmartHub Outage Notifications
A&N Electric Cooperative members can sign up for outage notifications through SmartHub. See step-by-step instructions for each device type.