SmartHub is our online account portal and smartphone and tablet app.
SmartHub offers you powerful, secure, and convenient account information from your computer, smartphone, or tablet.
With SmartHub you can:
- Pay your bill
- Set up notifications
- Schedule your payments
- Check your daily and monthly kWh use
- Contact our office
- Report an outage
- Track your payment history
SmartHub Frequently Asked Questions
All previous E-Bill users have been automatically registered and are ready to use SmartHub. Simply use your existing log-in information. New users should follow the registration prompts at the SmartHub website.
Download iOS version (iPhone, iPad, or iPod Touch)
Download Android version (from the Google Play marketplace)
Search SmartHub (not case sensitive but must be all one word). If duplicates appear, the correct app is provided by our partner, National Information Solutions Cooperative (NISC).
The current notifications available to members are that your power is out and that your power has been restored. Members have the option to sign up to receive 1 or both of the alerts. To begin receiving the notifications a member will need an existing SmartHub account. Once in the SmartHub menus you will need to register the phone number (for text alerts) and/or email address you would like to use to receive the alerts.
Our mobile apps are native applications that can be downloaded and installed on your compatible mobile phone or tablet device (iOS or Android). The web version is internet accessible from any computer or other web-enabled device. Both the apps and the web version give you secure access to view your bills, see payment history, make payments on one or more accounts, and set up recurring payments. They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs.
The web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. The app version also includes a map option, allowing you to find and get directions to our office.
You must log into the Web version and click on Notifications. Select preferred notification method (Text or Email) and fill out the appropriate notification information based on your selection. Click Next to continue, verify the notification parameters, and confirm. If you have multiple accounts, while you are setting the notification it will prompt you to indicate which account the notification is for.
Yes! All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Mobile devices do offer you the ability to store your login information for Apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.